On 30 March 2022, the Bank publicly released the 2021 Social Responsibility Report (ESG Report) of Industrial and Commercial Bank of China Limited. This is the fifteenth corproate social responsiblity report that the Bank has prepared and released consecutively. Deloitte Touche Tohmatsu Certified Public Accountants LLP has performed independent third-party assurance for this report.

This report is divided into three chapters, namely, “Environment”, “Society” and “Governance”, highlighting ICBC’s efforts and achievements in green finance, low-carbon operation, customer service, inclusive finance, return to shareholders, social contribution, corporate governance, risk management, human resources and digital transformation, as well as social responsibility management and performance, among other domains of content ...

At the end of August 2021, the Bank released the 2021 Interim ESG Special Report of Industrial and Commercial Bank of China Limited to the public. The Report is prepared with reference to the Recommendations of the Task Force on Climate-Related Financial Disclosures (TCFD) of the Financial Stability Board, The Ten United Nations Global Compact (UNGC) Principles, the UN Sustainable Development Goals (SDGs), among others. It also meets the requirements set out in the Guidelines of Shanghai Stock Exchange for Environmental Information Disclosure of Listed Companies promulgated by the Shanghai Stock Exchange, the Environmental, Social and Governance Reporting Guide by The Stock Exchange of Hong Kong Limited and other related opinions and guidelines.

The Report consists of seven sections: “Governance”, “Sustainable Risk Management”, “Sustainable Finance”, “Inclusive Finance”, “Privacy and Data Security”, “Consumer Protection” and “Human Resources Development”, highlighting the Bank’s efforts in ESG governance and planning, risk management, green finance, inclusive finance, FinTech, customer service, employee care, as well as contents of ESG performance, investor relations...